Delivery Policy

Quality, value and prompt delivery!

We help you stay in the convenience of your own home, while we do the driving. 

We at ASB Store will have your favorite electronic and ASB Store special products delivered right from store directly to your door! 

For your convenience, we deliver to all locations in Kuwait, you can store multiple delivery addresses in your account and we will make sure that your favorite products come directly to your address of choice. Just make sure your address details are entered accurately & anything you buy will be delivered right to your preferred location. 

In the event where the Customer is not at the delivery address as specified in the Order, the Order will be returned to ASB Store warehouse, and the Customer must contact ASB Store customer care throw phone or WhatsApp to schedule another delivery. In case the Customer does not contact the customer care within a reasonable time to be decided by ASB Store to reschedule the delivery, the Order will be deemed cancelled.

The Customer acknowledges and agrees that exact delivery time depends on the accuracy of the delivery address details that the Customer provides. ASB Store will deliver the purchased Products as soon as possible from the time of order confirmation.

The Customer will have the opportunity to review, change, update or add delivery address details every time it places an order.

While ASB Store will procure reasonable effort to deliver the Orders within the estimated delivery time and preferred time; however, ASB Store shall be under no liability for any delay or failure to deliver the Orders within the estimated delivery time or the preferred time.

The Customer will be informed of the status and time of its delivery. ASB Store will try to contact the Customer before scheduling delivery to provide information on delivery timings. ASB Store will use its reasonable efforts to accommodate the Customer’s preferred delivery timings and date. However, the Customer acknowledges and agrees such timings and dates are for indicative purposes. The actual time of delivery may vary due to various uncontrollable delays that may occur.

In case of absence of the Customer, delivery is considered complete, if any family member or home house cleaner domiciling at the same address of the Customer signs the invoice/delivery note. Products are considered as delivered in a good condition upon the acceptance of the delivery note by the Customer or its representative.

Express (Fast) Delivery is not available for the following areas:

- Al Wafrah

- Sabah Al Ahmad

- Nuwaiseeb

- Khiran

- Port of Shuaiba

- Mina al zour

- Bnaider

- Al-Julaia'a

- Dubaeya

- Mina Abdullah Refine

- Mina Abdullah

- Ali Sabah Al Salem

- Umm Al Hayman

- Al Khiran Pearl City

- West Industr Shuaiba

- Shuaiba

- Shalayhat Al Dubaiya

- Residential Khairan

- Sebya

- Om Al Naqui

- Umm al Aish

- Shumaymah

- Al Maghasil

- Kabed